Support

We are here to help. On this page, you will find the contact information of our support teams, links to product downloads, release notes and more.

Voule support services

Find help and resources in our customer support portal

Customers of our Energy, Power Grid, Construction and Water software can now use our new customer support portal to submit and follow support tickets, browse help articles, access product documentation and more. 

Sign in to the portal
Image of a smiling woman in front of a laptop to represent Thedora Redispatch Service

Get in touch with our support teams

Phone

Nordic customers: +47 73 80 45 10 (08:00–16:00 CET)

European/DACH customers: +41 61 588 11 37 (08:00–17:00 CET)

Emergency night support (Germany – trading software): +41 61 588 11 36

E-mail

  • General support: support@volue.com
  • Insight by Volue support: support.insight@volue.com
  • Insight sales queries: sales.insight@volue.com

Norway
Phone: (+47) 73 80 45 11
Email: support@volue.com

Sweden
Phone: (+46) 36 34 49 20
Email: support@volue.com

Opening Hours
Mon-fri: 08.00-16.00 (Central European time)  Sat-Sun: Closed

Downloads and installation documents

Support
Phone: (+47) 73 80 45 13
Email: support@volue.com

Opening Hours
Mon-Fri: 08.00-16.00 (Central European Time) Sat-Sun: Closed

Downloads and installation documents